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Privacy Policy
Last Updated: February 22, 2026
Overview
MyTally Inc. (“MyTally”, “we”, “us”, or “our”) is committed to protecting your privacy and handling personal information in a transparent and responsible manner. This Privacy Policy describes how we collect, use, disclose, retain, and safeguard information in connection with your access to and use of the MyTally website, platform, and related services (collectively, the “Service”).
By using the Service, you acknowledge that you have read and understood this Privacy Policy.
MyTally operates from Ontario, Canada and processes personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable provincial or international privacy laws where relevant.
Information We Collect
We collect information that you provide directly to us, information collected automatically through your use of the Service, and information provided by third parties where applicable.
When you create an account, we may collect identifying and contact information such as your name, business name, email address, telephone number, mailing address, login credentials, and other registration details. If you operate a business using MyTally, we may collect business-related information including loyalty program settings, reward configurations, customer activity data, and transaction records entered into the system.
If you communicate with us, we collect the content of your communications and any additional information you choose to provide. If you subscribe to a paid plan, we or our third-party payment processor may collect billing details necessary to process payments. MyTally does not store full credit card numbers unless explicitly stated and supported by secure payment processing infrastructure.
We automatically collect certain technical and usage information when you access the Service. This may include your IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, timestamps, and general interaction data. This information helps us understand how users interact with the platform and allows us to improve functionality and performance.
If you are a customer of a business using MyTally’s loyalty platform, we may process limited information on behalf of that business, such as your name, contact details, loyalty points, and redemption activity. In such cases, the business remains responsible for its relationship with you and for obtaining any required consents.
How We Use Your Information
We use personal information to operate, maintain, and improve the Service. This includes providing account access, managing loyalty programs, processing transactions, responding to inquiries, sending service-related communications, and administering subscriptions.
We may use information to personalize user experiences, analyze usage trends, enhance platform functionality, develop new features, detect misuse or fraudulent activity, enforce our Terms and Conditions, and comply with legal obligations.
We may also use contact information to send administrative notices, service updates, security alerts, and important changes to our policies. Where required by law, we will obtain consent before sending promotional communications, and you may opt out of such communications at any time.
Service Delivery
Processing transactions and managing your
financial records effectively.
Personalization
Customizing your dashboard and offering relevant
financial insights.
Legal Basis for Processing
Where required under applicable privacy laws, we process personal information based on one or more of the following legal grounds: your consent, performance of a contract, compliance with legal obligations, or our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
Disclosure of Information
We do not sell personal information. We may share information with third-party service providers who assist us in operating the platform, such as hosting providers, payment processors, analytics services, customer support tools, or cloud infrastructure providers. These service providers are contractually required to protect personal information and use it only for authorized purposes.
We may disclose information if required to do so by law, court order, regulatory authority, or legal process. We may also disclose information to protect the rights, property, or safety of MyTally, our users, or others, including enforcing our agreements.
In the event of a business transaction such as a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we will securely delete or anonymize it in accordance with our data retention practices.
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage system is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for securing access to your own devices and systems.
International Transfers
Your information may be stored and processed in Canada or in other jurisdictions where our service providers operate. When information is transferred outside of your jurisdiction, it may be subject to the laws of that jurisdiction. We take reasonable steps to ensure that appropriate safeguards are in place to protect personal information during such transfers.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, maintain session functionality, analyze usage patterns, and improve performance. Cookies are small data files stored on your device. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent; however, disabling cookies may affect certain features of the Service.
Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we do, we will revise the “Last Updated” date. Continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.
Your Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to request access to the information we hold about you, request corrections to inaccurate information, withdraw consent where processing is based on consent, request deletion of your information where legally permitted, and request information about how your data is processed.
If you are a customer of a business using MyTally’s loyalty platform, you should direct privacy-related requests to that business in the first instance, as they control the customer relationship.
To exercise your rights, you may contact us using the information provided below. We may need to verify your identity before responding to certain requests.
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